Payment
1. Online Bank Transfer via BillPlz
2. Offline Bank Transfer
Kindly send us the transaction reference or bank-in slip after payment is made.
Note: Your purchased products will not be delivered until Payment is received.
3. Boost or Touch N Go E Wallet
Kindly whatsapp us at 6016-2498678 for our QR Code / Bank Account details
Note: Your purchased products will not be delivered until Payment is received.
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Shipping
Free Delivery to West Malaysia for All Orders RM130 & above.
Where do you ship? ( ship from Malaysia )
We ship to Malaysia. ( 2-5 working days ), Singapore. ( 5-8 working days ), Thailand, Indonesia, Brunei. ( 6-12 working days ), Hong Kong, Macao, Taiwan. ( 6-12 working days ), United State, United Kingdom, Canada, Finland, France, Greece, Netherlands, Poland, Romania, Serbia, Spain. ( 8-16 working days ), Belgium, Denmark, Iceland, Poland, Ireland, Italy, Mexico, Monaco, Norway, Portugal, Seychelles, Sweden, Switzerland. ( 8-16 working days ), New Zealand, Dubai. ( 7-14 working days ), Japan, South Korea, Australia. ( 6-14 working days )
How much is the delivery charges ?
The item prices on the website do not include shipping charges. Shipping charges will be computed when you start the checkout process as they are based on your zip code and package’s weight.
How long does it takes for shipping?
We will process and ship out your order within 1-2 business days once payment is completed.
2-3 working days within West Malaysia , 3-5 working days within East Malaysia , 16-21 working days for International orders.
Specific Dates of delivery can be arranged. Kindly contact us for more info.
How can i track my parcel ?
You will receive the tracking information via email / whatsapp once your order is fulfilled. You can use the information given to track your shipment.
You can track your parcel via the links below.
J & T EXPRESS : https://www.tracking.my/jt
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Return / Refund Policy.
- Returns must be made within 7 days from the date of delivery
- Returns must be returned in it’s original package attached with your receipt
Kindly inform our Customer Service with the subject “Refund Item” if you wish to return an item, we are more than glad to assist you regarding your return.
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Contact Us
If you have any questions regarding your purchase, please feel free to email us.
Operation Hours : 9am – 6pm Monday to Friday
Email : admin[at!]lavenderhealthmy.com
Contact / Whatsapp : 6016-2498678